FAQ

Dog Boarding FAQ

What vaccinations will my dog need?

Your pet’s safety is always our first priority. Best In Show works closely with local and national veterinarians to stay up to date on new information, trends and more. We require dogs to be up to date on their vaccinations for rabies, distemper/parvo, and Bordetella. Canine Influenza is also strongly recommended. We always encourage all pet parents to discuss vaccinations with their preferred veterinarian to ensure your pet remains as safe, happy and healthy as possible.

When can I drop off and pick up my dog?

We ask that you check-in your dog at any time during our operating hours. We suggest dropping off a bit before closing so that your pup has time to settle in. Upon check-out, please pick up your pup during our operating hours (by closing time) to avoid being charged for an extra day. Pets picked up between 1-5 pm will be charged half a day of Daycare, pets picked up after 5pm will be charged a full day of daycare.
Our operating hours are Monday through Friday 7.30 am to 7pm, Saturday 8am to 5pm, and Sunday 10pm to 2pm.

How do I make a reservation for my dog?

To make a reservation at Best In Show, request a reservation online at www.BestInShowAtlanta.com or call us at (404) 752-7909.

I’m nervous about boarding my dog. How do I know my pup will be taken care of?

As a result of our special hands-on care, comfortable accommodations, competent and well-trained staff, the quality of our facility, our guests adapt very well and enjoy the wonderful experience of being part of our Best In Show family. You will receive a daily report card for your pet, and you are welcome to text, call or email us at any time!

Can I add grooming or bathing services to my dog’s stay?

Absolutely! Best In Show offers full service premium bathing service as well as full service grooming. We would love to send your pup home looking as good as he or she feels!

I have multiple dogs. Can they lodge together?

We offer large suites for multi-pet families to stay in together. Call us so we can set up your family stay.

What will my dog eat during the stay?

Pet parents are encouraged to pack their dog’s usual food for their stay, bagged and labeled per serving. We do also offer a tasty and nutritious pet food for an additional $3 per day.

My dog takes medication, can you give them to him/her?

Absolutely. We have staff members qualified to administer oral and topical medications for a small fee per dose. We also offer a special package for special needs or senior pets which includes unlimited medication administration.

Does my dog have to be spayed/neutered to stay at Best In Show?

Intact pets are more than welcome to board with us for a small upcharge.

What are your vaccination requirements?

For the safety of all our guests, we require proof of up-to-date vaccination for rabies, DHLPP, canine influenza, and Bordetella. For guests under 6 months of age, proof of vaccination series is required. Pet parents must provide a copy or faxed copy of vaccination history at the time of reservation and at least 1 week prior to their pet’s stay. If you ask your veterinarian, they may offer to email your vaccine history to info@bestinshowatlanta.com.

How do you choose playgroups?

Playgroups are separated based on size, activity level, and personality. We keep a close eye on them during their entire stay to ensure they’re always having fun and feeling safe in group. Each group is supervised by a highly trained team member!

How old does my puppy need to be to stay at Best In Show?

Puppies 16 weeks or older are welcome to join the fun! For peace of mind, new puppy guests are invited to join us for a FREE night to try us out.

Cat Boarding FAQ

What vaccinations does my cat need?

Best In Show requires Proof of Rabies and FVRCP vaccinations are required for all cats. (Kittens will normally have completed all required vaccinations by 16 weeks.)

How old does my kitten need to be to stay at Best In Show?

Kittens must be 16 weeks of age to stay.

What are your requirements for the health of my kitty?

All pets must be on an active flea and tick prevention program. All pets must be in good health and have not been ill with a communicable disease within the past 30 days prior to boarding or daycare.

Does my cat need to be spayed or neutered to spend the night?

We ask that all our feline guests be spayed or neutered.

Dog Daycare FAQ

Why should I choose Best In Show Daycare?

At Best In Show, our mission is to provide your dog with a safe and healthy play environment to enrich his or her spirit, increase social skills, offer an off-leash area to exercise their body, and give hours of play to stimulate their mind. Supervised by knowledgeable and caring daycare staff, Best In Show’s dog daycare offers an educational alternative with exercise, socialization, and opportunities to learn new skills while interacting with other dogs.

Do you require a Meet N Greet?

All daycare dogs are asked to first join us for a meet and greet, where we can observe them at play and help determine the best play options or social play groups for them.

What is required on their first daycare meet and greet??

For the safety of all guests, daycare dogs must be current on their vaccines: rabies, distemper/parvo, and Bordetella.

How old can a puppy be in order to start daycare and what vaccines are required for puppies?

According to the American Veterinary Medical Association, the most important time for puppy socialization is the first three months of life. Puppies should receive a minimum of one set of vaccines at least 7 days prior to the first visit to our facility.
Puppy vaccinations prior to their first visit include: First booster of distemper/parvo and Bordetella. Puppies should receive their rabies vaccination at approx. 16 weeks of age.

What will my dog’s meet and greet be like?

Observing your pup’s body language is an important part of their daycare meet and greet. Your pup’s use of posture, facial expressions, and other cues will give us an understanding of what sort of play environment they enjoy. As they are introduced to different pups and the daycare staff, we assess if they are relaxed, having fun, and showing appropriate play behavior. For dogs more socially inclined, they are gradually introduced to our daycare pack. For those dogs who enjoy more exclusive play time they are invited to enjoy one-on-one play with a caregiver. Once your pup has completed their meet and greet, they are welcome to join us the rest of the day until you are ready to pick them up.

What should I expect on my dog’s first day?

On the first day, please bring your dog no later than 9:00 or 9:30am. This way, your pup can have ample time to explore the room and get comfortable in their new surroundings. Once your pup is comfortable, we slowly introduce each member of our regular daycare group for that particular day. Once everyone has gotten “sniffed” over, we start playing. After this first day, you are welcome to bring your dog anytime in the morning. Pick-up time is any time before 7pm. Your dog has access to fresh water all day long, but sometimes on the first day or two, they don’t drink the normal amount due to all the new excitement. They may come home extra thirsty… please don’t be alarmed as this is quite normal. As your pup gets comfortable and settled in at daycare, they drink will their normal amount.

How many days should my dog attend daycare?

We suggest a one day a week minimum commitment. At Best In Show, we provide the best environment for your dog to socialize and feel safe. Our playful environment is a result of dogs getting to know each other during repeated visits. We want our daycare dogs to be as comfortable and happy as possible and do this by encouraging parents to bring their pups on assigned days. With this structure in place, dogs play with familiar dogs from week to week vs. having to continually meet new and unfamiliar dogs every day. This is no different from the increased comfort level you feel once you become more familiar with new friends. Can’t commit to a day? No problem, your dog will still see familiar faces as many of his or her friends come on multiple days throughout the week.

What does a typical day of daycare look like?

Our daycare dogs’ day consists of supervised play with safe, durable toys, running around with friends and playing. Mid-day, we encourage the dogs to nap. After napping, they play until pick-up time.

Can I add additional services and activities to my dog’s day of daycare?

Absolutely! Best In Show offers full service premium grooming and bathing service as well as full-service grooming. We also have additional treats and activities, such as individual play times, available for your pup.

Dog Grooming FAQ

Do you require an appointment?

To keep wait times as short as possible we do require appointments, but we will always do our best to accommodate last minute requests.

What kinds of products do you use?

We only use high quality shampoos and conditioners designed for use with pets. We offer a line of specialty formulas including deep conditioning, hypoallergenic, coat whitening, and many others.

Can you bathe my puppy?

Yes, we’d love to introduce your puppy to bathing and nail trims/files. We believe it’s important to bring your dog for their first bath appointment early in life so they can get accustomed to the sights, sounds, and handling! Our “Puppy Primping Service” is the perfect introduction to the benefits of proper grooming.

Can you bathe my senior/special needs pet?

Absolutely. In fact, we offer a special “Zoom-Groom” service to special needs doggies. It’s the first appointment of the day to ensure the most relaxing atmosphere and quick service.

How often should I groom my dog?

Grooming your pets is part of keeping them happy and healthy. Depending on breed, age, coat, and some health conditions, pets should be groomed regularly every four to six weeks. Our grooming staff will be happy to discuss an appropriate schedule that is right for your pet!

How often should my dog come in for a bath?

Many dogs benefit from a once-monthly bath, but it depends on your dog’s individual coat, activity level, and health. Some dogs benefit from baths as often as weekly.

What if my pet has sensitive skin? Will they be allergic to your shampoo?

Best In Show uses a hypo-allergenic shampoos which is safe and gentle for all dogs, but we are happy to use your own shampoo if you prefer (drop shampoo off together with dog upon check-in).

How do I make an appointment?

Please call us at (404) 752-7909 or sign up for an online account to get your grooming appointment started. Our pet care consultants will be happy to discuss all of the options we have to offer!

Can my dog get a bath while they’re visiting for lodging or daycare?

Absolutely, we’d love to send your furry friend home sparkling and fresh. Just let us know ahead of time so we can book their appointment at the salon.

Can you give my dog a haircut?

Absolutely! We can usually accommodate Bath services and Mini-Grooms on short notice, however there’s usually a one week wait for Full-Grooming service. We are also at max capacity for Doodles at the moment, so we are unfortunately not able to accomodate any new Doodle clients.

How much will it cost to groom my dog?

Grooming prices vary depending on breed, size, type of grooming, condition of coat, and cooperation in grooming. Our receptionists will be happy to discuss our grooming options and prices with you. We can give you a ballpark price over the phone, but final price can not be set until we meet your pet. You can see a starting price list here.

What time should I drop off and pick up my pet for grooming?

Our grooming drop-off starts at 7.30 am Mon thru Fri, 8.30 am Sat and 10am Sun. The pick-up time is coordinated around services and activities Please call our reception team so we can coordinate the best drop off and pick-up time. We typically call you when your pet is ready, you will also receive a SMS.

Do you ever offer specials?

Yes! Throughout the year we have seasonal offerings and promotions. Just sign up here to receive our monthly newsletter and stay up to date on them.

What is your cancellation policy for grooming reservations?

As a courtesy we request 24 notice for any cancellations. If you notify us 24 hours prior to your scheduled appointment, we have enough time to offer it to another customer and get your slot filled. If the appointment is canceled with less than 24 hours notice, you will be required to pay a 50% cancellation fee.